After Hours Services
Alpha Dispatching Appointment Call Reminders
Appointment Setting
Call Reports
Hosted Auto Attendant
Email Dispatching
On-hold Advertising
Patching
Voice Mail
Wake Up Service
Alpha Dispatching
This service provides a method of quickly receiving accurate messages.
Our operators obtain information you need from your patrons and then
pass the information on to you via your alphanumeric paging device.
Our system tracks the messages and verifies they were delivered.
Our staff is trained to monitor these messages and to resend / reroute
messages as necessary.
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Appointment Call Reminders **NEW**
This service provides your patrons with a reminder of their
appointment and any special instructions. This will prevent your
office from loosing revenue due to appointment no shows. This will
also allow your office to be more efficient by freeing up your staffs
valuable time and hopefully eliminate late arrivals.
«[ back to top ]» Appointment Setting **AVAILABLE SOON**
This service provides your patrons with a method of scheduling,
canceling, and verifying appointments at any time after office hours.
Our staff is always available. This allows your patrons to
schedule, cancel and verify their appointments 24 hrs a day. These
appointments can be viewed via the internet or facsimile.
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Call Reports
This service provides you with a detailed record of every message
that has been transcribed. You can receive these reports via U.S.
mail, fax or email.
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Hosted Auto Attendant **NEW**
This service provides your office with a professional greeting that
provides menu options to your patrons. You can route calls to any
phone number, to a hosted voice mail box, or to one of our live
operators. This is a great way to provide your patrons with
important information 24 hours a day.
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Email Dispatching
This service provides a method of quickly receiving accurate
messages. Our operators obtain the information you need from your
patrons and then pass the information on to you via your cell phone,
blackberry, PDA, or email account. This can be utilized for
emergent or non-emergent messages.
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On-hold Advertising **NEW**
This service provides you with a means of reaching a targeted group
of customers. Your customized advertisement will be played to
patrons while they're on hold.
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Patching
This service connects you directly to your patrons on your cell,
home, office, or any other telephone number you choose. Our office
staff receives and answers the call, phones you at your chosen telephone
number, waits for you to answer, informs you of the call, and connects
you to the patron. This prevents you from having to write down,
remember, and dial your patron's phone numbers. This provides your
patrons with more immediate service. This also provides a means of
screening out calls from patrons you do not wish to receive.
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Voice Mail **NEW**
This service provides your patrons with an option to leave you
emergent or non-emergent messages after hours. These messages can
be retrieved by dialing a telephone number or via sound files sent via
email.
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Wake Up Service
This service provides you with a wake up phone call at any specified
time you choose. We attempt to reach you until we are successful.
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